Refund and Returns Policy

The beautiful collection of Infinite Crystals has successfully earned the loyalty of several customers worldwide. Our team takes care of your choice, the latest trends, and designs. However, for any reason, if you are not satisfied, we have a flexible return policy for you!

Money Refund is not applicable on
Cancellations and refunds are not permissible on this website.
Drop a mail to or call us at (091) 91 327 19 786.
Customers may get cashback of the same value of the order in their Infinite Crystals account.
All goods marked as “Final Sale” will not be eligible for Return or Exchange.
An exchange is allowed only if the Product is damaged / wrong product / the wrong size has been delivered. This is subject to the availability of the product.
An exchange is allowed only if items are unused/unworn/undamaged/unsoiled and in their original packing including poly bags and hangtags.
The shipping fee in the return policy will be incurred by the customer
An exchange is allowed only within 7 days from the product delivered receipt.
Any exchange and return can be done only once if it follows the laid criteria.
Prices and availability are subject to change without any prior notice.
When you use the site or send emails to, you are communicating with electronically. You consent to receive communications from electronically.
Products sold on are made with utmost care and maintain the highest possible quality standards, however, does not provide any kind of guarantee on the products sold through its web portal. Infinite Crystals will not entertain any kind of claim raised in this regard.
Infinite Crystals will not take the responsibility for lost/damaged products in transit returns.

What are Undelivered Items?

If the tracking record shows unsuccessful delivery, they will not be considered lost but undelivered items/products.

Such items are eligible for a refund within 7 days of the date of shipment of your order.
The unclaimed items/products are kept at the recipient’s local post office for about 2 weeks before being returned to Infinite Crystals.
However, undelivered items due to incorrect addresses being provided by the customer are not eligible for the return policy.